Talk to a person.
One inbox, read by the people who build the product. Pick the line that fits and we will answer within two business days, usually sooner.
Support
Account questions, a connection that will not link, a number that looks wrong. Tell us what you expected and what you saw.
Email supportPrivacy requests
Access, export, correct, or delete your data. We verify the request and reply within the time your state's law requires.
Email privacy requestSecurity reports
Found a vulnerability? Send the details here before posting anywhere. We will not pursue a good-faith report.
Email security reportPartnerships and press
Issuers, lenders, credit unions, affiliate networks, and journalists. Use this line and it reaches the right person.
Email partnershipsThree things you can do yourself
- Delete your account from Settings. It removes your profile, connections, and history on the schedule in the Privacy policy.
- Unlink a bank from Settings. Unlinking revokes our access to that institution from that point on.
- Check who can see what. CreditMaxer never sees your bank password. Connections go through Plaid and are read-only, so nothing here can move money.
CreditMaxer is operated by CreditMaxer LLC. Support is offered in English to residents of the United States. We do not give financial, legal, or tax advice by email or anywhere else.